Terms & Conditions
Last Updated: 4th June 2026
1. Introduction
Welcome to the website of MDUK Media Ltd (“Company”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website located at www.mdukmedia.com (“Site”) and any services, content, or materials available on or through the Site.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
2. Company Information
Business Name: MDUK Media Ltd
Registered Office: 65a Grosvenor Road, London W7 1HR
Company Registration Number: 04421646
VAT Number: GB792394489
Contact Email: info@mdukmedia.com
Contact Phone: 020 8799 4455
3. Services Provided
MDUK Media Ltd provides graphic design, branding, digital marketing, social media management, website design, SEO, and related creative services. Specific service agreements, including project scope, fees, and deliverables, will be set out in separate Service Contracts or Statements of Work.
These Website Terms apply to your browsing of our Site, while separate client agreements govern any purchased services.
4. Intellectual Property Rights
4.1 Our Content
All content on this Site – including but not limited to logos, designs, text, graphics, images, portfolios, case studies, code, and software – is the property of MDUK Media Ltd or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.
4.2 Limited License
You may view, download, and print pages from the Site for your personal, non-commercial use only. You may not:
- Republish, reproduce, or redistribute our content without our prior written consent.
- Use our trademarks or logos without permission.
- Reverse-engineer, copy, or modify any part of the Site.
4.3 Your Content
If you submit any materials, feedback, or ideas to us via the Site (excluding confidential client work under a separate agreement), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such submissions for business improvement purposes.
5. User Obligations
You agree not to:
- Use the Site in any way that violates applicable UK laws or regulations.
- Attempt to gain unauthorised access to any part of the Site, servers, or databases.
- Upload any viruses, malware, or harmful code.
- Use the Site to send spam or harass others.
- Scrape, crawl, or use automated means to extract data without our permission.
6. Third-Party Links
Our Site may contain links to third-party websites (e.g., payment processors, social media platforms, portfolio references). We do not control these sites and are not responsible for their content, privacy practices, or terms. Access them at your own risk.
7. Disclaimer of Warranties
The Site is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by UK law, MDUK Media Ltd:
- Makes no warranties that the Site will be uninterrupted, error-free, or secure.
- Disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
- Does not guarantee that any designs or marketing advice displayed on the Site will achieve specific business results.
8. Limitation of Liability
To the maximum extent permitted by law, MDUK Media Ltd, its directors, employees, or agents shall not be liable for:
- Any indirect, consequential, or incidental damages arising from your use of or inability to use the Site.
- Loss of profits, data, reputation, or business opportunities.
- Damages exceeding £100 in aggregate, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
9. Indemnification
You agree to indemnify and hold harmless MDUK Media Ltd from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your breach of these Terms or your misuse of the Site.
10. Privacy and Data Protection
Our use of your personal information (e.g., IP address, cookies, contact forms) is governed by our Privacy Policy, which you should read alongside these Terms. We comply with the UK GDPR and Data Protection Act 2018.
11. Cookies
Our Site uses cookies to improve user experience, analyse traffic, and support marketing efforts. By using our Site, you consent to our use of cookies as described in our Cookie Policy.
12. Termination
We reserve the right, without notice or liability, to suspend or terminate your access to our Site if you breach these Terms or if we discontinue the Site.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms from time to time. The latest version will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance.
15. Contact Us
MDUK Media Ltd
Email: info@mdukmedia.com
Address: 65a Grosvenor Road, London W7 1HR
Privacy Policy – MDUK Media Ltd
Last Updated: 4th June 2026
1. Who We Are
MDUK Media Ltd (“we”, “us”, “our”) is a graphic design and marketing company. We are the data controller for your personal information.
- Company name: MDUK Media Ltd
- Registered address: 65a Grosvenor Road, London W7 1HR
- Company registration number: 04421646
- Data Protection Contact: info@mdukmedia.com
- ICO Registration Number: We are not required to register but comply fully with UK GDPR
2. What Personal Data We Collect
| Category | Examples |
|---|---|
| Identity Data | Name, company name, job title |
| Contact Data | Billing address, email address, phone number |
| Project Data | Design briefs, feedback, brand guidelines, images you provide |
| Marketing Data | Preferences for receiving newsletters or offers |
| Technical Data | IP address, browser type, device information, referral source |
| Usage Data | How you navigate our website |
3. How We Collect Your Data
- Direct interactions: via contact forms, email, phone, or in person.
- Automated technologies: cookies and analytics tools such as Google Analytics.
- Third parties: LinkedIn, Instagram, or other platforms if you contact us there.
4. Why We Process Your Data & Legal Basis
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Respond to enquiries or quotes | Legitimate interest |
| Deliver design and marketing services | Performance of a contract |
| Invoice and collect payment | Legal obligation |
| Send occasional marketing | Consent |
| Improve our website | Legitimate interest |
| Comply with legal requests | Legal obligation |
5. Cookies and Tracking
We use essential, functional, and analytics cookies. You can control cookies via your browser settings. See our Cookie Policy for full details. By continuing to use our site, you consent to our use of non-essential cookies unless you disable them.
6. Who We Share Your Data With
We never sell your data. We may share information with:
- Service providers including website hosting, cloud storage, email marketing, and accounting platforms.
- Professional advisers such as legal or accounting services.
- Law enforcement where required by UK law.
Any third party must process data in accordance with UK GDPR and a Data Processing Agreement.
7. International Transfers
We store data primarily within the UK and EEA. Where data is transferred outside these territories, appropriate safeguards such as UK International Data Transfer Agreements or Standard Contractual Clauses are used.
8. How Long We Keep Your Data
| Data Type | Retention Period |
|---|---|
| Enquiry data (no contract) | 12 months after last contact |
| Client project data | 6 years after final invoice |
| Marketing data | Until you unsubscribe |
| Website analytics | 26 months |
9. Your Legal Rights
- Access
- Rectification
- Erasure
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent
To exercise your rights, contact info@mdukmedia.com.
10. Complaints
If you are unhappy with how we handle your data, please contact us first. You may also complain to the ICO.
Website:
www.ico.org.uk
Telephone: 0303 123 1113
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
Cookie Policy – MDUK Media Ltd
Last Updated: 4th June 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function effectively, improve user experience, and provide information to website owners.
2. How We Use Cookies
- Ensure our website functions properly.
- Remember your preferences.
- Understand how visitors use our website.
- Support marketing and advertising activities.
3. Types of Cookies We Use
| Cookie Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Required for site functionality | Session and security cookies |
| Functional | Remember user preferences | Cookie consent preferences |
| Performance / Analytics | Measure website usage | Google Analytics |
| Targeting / Marketing | Advertising and retargeting | LinkedIn Insight Tag, Facebook Pixel |
Note: Strictly Necessary cookies do not require consent. All other cookies require active consent.
4. Specific Cookies We May Use
| Cookie Name | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| cookie_consent | MDUK Media Ltd | Functional | 12 months | Stores cookie preferences |
| PHPSESSID | MDUK Media Ltd | Strictly Necessary | Session | Session management |
| _ga | Google Analytics | Analytics | 24 months | Identifies unique users |
| _gid | Google Analytics | Analytics | 24 hours | User identification |
| _gat | Google Analytics | Analytics | 1 minute | Rate limiting |
| lidc, bcookie | Marketing | 30 days | Advertising tracking | |
| _fbp | Meta | Marketing | 3 months | Retargeting |
| _gcl_au | Google Ads | Marketing | 3 months | Conversion tracking |
5. Third-Party Cookies
6. Your Consent and Control
6.1 Cookie Consent Banner
When you first visit our website, you will be asked to accept or manage non-essential cookies. Preferences are stored for 12 months.
6.2 Browser Controls
- Google Chrome: Settings → Privacy and Security → Third-party cookies
- Mozilla Firefox: Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy
- Microsoft Edge: Settings → Cookies and Site Permissions
6.3 Opt-Out Tools
7. How Long Do Cookies Stay on My Device?
- Session cookies are deleted when you close your browser.
- Persistent cookies remain until expiry or manual deletion.
8. Do We Use Other Tracking Technologies?
- Web beacons and tracking pixels.
- Local storage and session storage.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. The latest version will always be available on our website.
10. Further Information
MDUK Media Ltd
Email: info@mdukmedia.com
Postal Address: 65a Grosvenor Road, London W7 1HR
For broader information about how we handle personal data, please read our Privacy Policy.